How can I receive my certification after submitting the certification renewal application?
After you settle the payment, the local training center will submit your application to UTC HQ. HQ will issue the card as soon as possible. When the certification is ready, HQ will ship them to the local training center. The training center will then ship the certification to you, or you can pick up your certification in person.
How do I know when my certification will expire? What kind of certification should be renewed?
Currently, only the UTC certification card needs to be renewed regularly. There is no need to renew the certification paper. You can check the date of expiration on your certification card.
How long does it take to renew my certification?
Normally, it takes 30 working days to issue a card. To avoid impacting regular use, please contact your local training center to apply for certification renewal in time.
I have no time to go to the local training center to apply for certification renewal in person. Is there any way to submit the application online?
If you have no time to apply in person, you can send an email to your training center and submit your application. Please attach two photos; one of the previous certification, and the other of you holding your certification card. Please make sure the information on the two photos is clear without any obstruction.
Do I need to take the exam before applying for certification renewal?
No, currently, there’s no additional exam. You can directly contact the local training center and submit your application.
Which training centers will accept my certification renewal application?
You can submit your application directly to the local training center in your country or region. All the contact information is listed on the UTC official website. We highly recommend you to contact the training center from which you graduated. If it is not convenient, you can also choose the nearest training center.
How can I renew my certification?
Step 1: Apply for certification renewal.
There are two ways:
a) Go to your training center with your old certification and apply for the certification renewal in person.
b) Send an email to your training center with two photos; one of the previous certification, and the other of you holding your certification card. Please make sure the information on the two photos is clear without any obstruction.
Step 2: Verify the information.
After the application, the training center will check the certification information with you and help you with payment afterward.
Step 3: Settle the payment.
Please follow the instructions of your training center and settle the payment on time.
Step 4: Reissue the new certification.
After the payment, UTC HQ will start to issue the new certification. When the certifications are ready, UTC HQ will ship them to the local training center. The training center will ship the certification to you afterward, or you can pick it up in person. Normally, it takes 30 working days to issue a card. You can contact your training center to check the status.How can I reach customer service?
To contact DJI Academy customer service, email service@uastc.com. To inquire about business partnerships, you can email marketing@uastc.com.
What’s the relationship between training centers and DJI Academy headquarters? Do staff at training centers work for DJI Academy headquarters?
DJI Academy authorizes training centers across the globe to conduct courses, and every instructor must be trained at DJI Academy headquarters before teaching at their respective centers. Currently, we have a faculty of over 1000 certificated teachers.
Can I change to another training center other than the one I initially registered for?
No. You can only receive training at the training center you registered for.
You must finish the course within three months of registration.
Every training center must meet our strict standards, so all of them are equally suitable and qualified for training.
I signed up for a course but I haven’t been able to take it. When will the registration expire?
You must finish the course within three months of registration.
How much do I need to pay for accommodations?
This depends on your location. Consult your local training center for more information.
What is the pass rate of UTC exams?
For all UTC exams, the pass rate is near 90%. Students who fail the exam will have two chances to try again.
How do I renew my certificate after it expires? Do I need to pay extra fees?
Please send your request to the local training centers you graduated for certificate renewal three months before the expiration date. We will only charge a small fee to reprint the certificate.
How can I re-apply for a certificate if I lose mine?
If your certificate is lost, contact the training center from which you graduated, then submit the required materials for re-application.
How long do I need to wait before receiving my certificate?
It will take approximately 30 working days to receive your certificate after successfully passing the exam. Your certificate, along with others, will be shipped from UTC headquarters to each training center before your training center ships it to you.
What does the tuition cover?
The tuition for each course covers textbook fees, training fees, exam fees, and expenses for making certificates after students successfully pass the exam.
How can I get information on the class schedule of a nearby training center?v
Log in to the official website, choose a nearby training center, then go to the profile page of the training center.
If I obtain a UTC certificate, does it mean that I am a legal UAV pilot in every country?
Regulations can vary depending on country or region. Pilots in some countries need to be licensed before operating UAVs. The holder of a UTC certificate is qualified in terms of practical skills and flight safety, but if you want to fly a drone legally, you should check and abide by all local rules and regulations.








