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FAQ

Certificate Renewal

Certificate Renewal
  • How can I receive my certification after submitting the certification renewal application?

    After you settle the payment, the local training center will submit your application to UTC HQ. HQ will issue the card as soon as possible. When the certification is ready, HQ will ship them to the local training center. The training center will then ship the certification to you, or you can pick up your certification in person.

  • How do I know when my certification will expire? What kind of certification should be renewed?

    Currently, only the UTC certification card needs to be renewed regularly. There is no need to renew the certification paper. You can check the date of expiration on your certification card.

  • How long does it take to renew my certification?

    Normally, it takes 30 working days to issue a card. To avoid impacting regular use, please contact your local training center to apply for certification renewal in time.

  • I have no time to go to the local training center to apply for certification renewal in person. Is there any way to submit the application online?

    If you have no time to apply in person, you can send an email to your training center and submit your application. Please attach two photos; one of the previous certification, and the other of you holding your certification card. Please make sure the information on the two photos is clear without any obstruction.

  • Do I need to take the exam before applying for certification renewal?

    No, currently, there’s no additional exam. You can directly contact the local training center and submit your application.

  • Which training centers will accept my certification renewal application?

    You can submit your application directly to the local training center in your country or region. All the contact information is listed on the UTC official website. We highly recommend you to contact the training center from which you graduated. If it is not convenient, you can also choose the nearest training center.

  • How can I renew my certification?

    Step 1: Apply for certification renewal.
    There are two ways:
    a) Go to your training center with your old certification and apply for the certification renewal in person.
    b) Send an email to your training center with two photos; one of the previous certification, and the other of you holding your certification card. Please make sure the information on the two photos is clear without any obstruction.
    Step 2: Verify the information.
    After the application, the training center will check the certification information with you and help you with payment afterward.
    Step 3: Settle the payment.
    Please follow the instructions of your training center and settle the payment on time.
    Step 4: Reissue the new certification.
    After the payment, UTC HQ will start to issue the new certification. When the certifications are ready, UTC HQ will ship them to the local training center. The training center will ship the certification to you afterward, or you can pick it up in person. Normally, it takes 30 working days to issue a card. You can contact your training center to check the status.